At Sonani Jewels, we want you to feel confident and satisfied with your purchase. That's why we offer a 15-days return policy with a 100% refund on your mode of payment (Credit/Debit or net banking) for eligible items.
Please note that we strive to process refunds within 31 business days, ensuring every customer receives their refund in a timely and efficient manner.
To initiate a return, we kindly request that you meet the following criteria:
The product must be returned in its original packaging and must be in a sellable condition, free from any scratches, wear and damage, or alterations.
The certificate of the diamond must be included with the return.
A copy of the invoice for the product must also be provided.
The original box of the jewellery must be returned with the product.
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